Marine Field service

Rapid-Deployment Support for Commercial Vessels

Marine service extends well beyond the initial installation of a power or propulsion system. Thompson Marine’s field service team responds quickly, communicates clearly, and works to restore vessel operations and avoid the operational and financial consequences of extended downtime. Caterpillar and Berg Propulsion certified technicians are available for rapid deployment, providing efficient service across the Gulf Coast and the Americas.

On-Site Repair

Thompson Marine’s technical assistance and field service teams diagnose mechanical and electrical issues and perform the repairs required to return the vessel to service.

  • Critical spare parts stocked for timely repair and component replacement
  • Power and propulsion system overhaul capability for full restoration of vessel operations
  • On-hand Berg parts inventory, the largest in the United States, to enable quick turnarounds and minimize time at the dock
Field Service

Preventive Maintenance

Scheduled maintenance performed on time and to specification extends the service life of power and propulsion systems and prevents unplanned downtime. Thompson Marine develops dedicated preventive maintenance schedules aligned to vessel systems, operating profiles, and maintenance windows.

Thompson Marine offers the following preventive maintenance service intervals:

Monthly | Quarterly | Semi-Annual | Annual

Emergency Service

When an unplanned mechanical failure or breakdown occurs, Thompson Marine dispatches skilled technicians for rapid response. The field service team arrives with the technical background and parts access to diagnose and resolve the issue efficiently, providing step-by-step troubleshooting for mechanical failures and propulsion system breakdowns across the Americas.

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Yes. Thompson Marine maintains the largest Berg Propulsion parts inventory in the United States at its Gulf Coast facility and stocks critical CAT® spare parts for timely repair and component replacement. Having the right parts available before the vessel reaches the yard is a direct operational advantage. The Thompson Marine service team works to diagnose issues and arrives on-site prepared to resolve them efficiently. For critical Berg thruster and controllable pitch propeller components, the Thompson Marine Swing Unit Program maintains ready replacement assemblies so the vessel goes in, the work gets done, and the vessel returns to service on schedule.

Thompson Marine’s factory-trained Caterpillar and Berg Propulsion certified technicians are available for rapid deployment across the Gulf Coast and the Americas. When an unplanned mechanical failure or breakdown occurs, Thompson Marine dispatches the right technical resources with the parts access and hands-on expertise needed to diagnose and resolve the issue efficiently, minimizing time at the dock and returning the vessel to service as quickly as possible.